Frequently Asked Questions

Will the M1 Series quick-releases unclip accidentally?

No. We’ve never seen or heard of this happening.

To release them, you need to apply pressure to both sides of the connector simultaneously. It’s virtually impossible for them to release unintentionally.

Find out more about the quick-releases we use.

How long is your warranty?

We stand behind our materials and workmanship for the lifetime of the product. More details on our warranty page.

Where do you ship to? What are your shipping policies?

We ship worldwide from our shop in New Jersey, USA. For more info, have a look at our shipping page.

What if I don’t like it?

We have a generous return policy. More details on our returns page.

How do I attach the strap to my camera?

Have a look at our how-to section.